Amenities

Name

Amenities

Where

Across Walt Disney World

Kind

Resort hotel

Official page

disneyworld.disney.go.com ↗

Can I have multiple active MagicBands, MagicBand+ or cards?

Yes, you can have more than one MagicBand, MagicBand+ or card linked to your MyDisney account. However, having more than one MagicBand, MagicBand+ or card does not grant you additional park admission or other benefits. Once a MagicBand, MagicBand+ or card is linked to a Guest’s MyDisney account, it cannot be transferred to another person. You have the ability to manage which MagicBands, MagicBand+ and cards are active in the My Profile section of your My Disney Experience app. You can also use Disney MagicMobile service—a feature of the My Disney Experience app. Disney MagicMobile service is an easy way to access select theme park and Disney Resort hotel amenities with features such as theme park entry through an eligible iPhone, Apple Watch or Android Phone.

I am an Annual Passholder. What should I do if my Disney band did not arrive when it was scheduled to, or if I forget to bring it with me?

If your MagicBand+ did not arrive as scheduled or you did not bring it with you, you can still enjoy the Walt Disney World Resort theme parks. Your Annual Pass card—with a photo ID—remains valid for theme park entry until it expires. You can use your MagicBand+ when you come back the next time! You can also use Disney MagicMobile service, another form of entry into select theme park and Disney Resort hotel amenities through an eligible iPhone, Apple Watch or Google Wallet enabled Android phone If you do not have your MagicBand, MagicBand+ or your Annual Pass card, please visit Guest Relations for assistance. You will need to present a valid photo ID, such as a driver’s license or passport, to confirm your identity. For more information, please call (407) WDW-PASS or (407) 939-7277—or use the Annual Passholder Help Form to email our dedicated Help Team with any questions you may have about your Annual Pass. Guests younger than age 18 must have parent or guardian permission to call.

If I arrive prior to my Disney Resort hotel check-in time, can I get my tickets and start my vacation?

Yes. When you arrive at your Disney Resort hotel, visit the Front Desk and we’ll provide any theme park tickets that are included in your Disney Resort Hotel Package—even if it is before the standard check-in time of 4:00 PM for Disney Deluxe Villas, 3:00 PM for The Campsites at Disney's Fort Wilderness Resort and 3:00 PM for the other Disney Resort hotels. Be sure to download the My Disney Experience app to use Disney MagicMobile service, a feature that allows you to access select amenities at your Disney Resort hotel, so you can start enjoying your vacation as soon as you arrive. Note that luggage is not permitted in the Disney theme parks, water parks or on Disney buses. However, you can use convenient Bell Services storage options, even if your hotel room isn’t ready yet.

From the Walt Disney World Help Center.